NHS-FPX4000: Developing a Health Care Perspective Applying Ethical Principles

Healthcare professionals experience situations that require them to make informed decisions appropriate for enhancing the quality and safety of patient care. Ethical dilemmas make nurses and other professionals aware of professional codes of ethics that guide ethical behaviors across the continuum. The Missing Needle Protector scenario provides insights into the need for professionals to analyze situations and make the right decisions (Capella University, n.d). The events at Hopewell Hospital where the surgical team left a plastic needle protector from a disposable syringe in a patient’s belly demonstrates the need for decisions guided by moral awareness, moral judgment, and ethical behavior.

Reflection of the Missing Needle Protector Case

The situation at Hopewell Hospital reveals one of the serious concerns facing healthcare providers. Despite significant progress made by the director of clinical services in improving quality, the facility faced challenges in terms of hierarchical barriers. The gaps contributed to a general surgeon, with declining physical and mental capacity continuing to handle sensitive surgical procedures (Capella University, n.d). The main issue involved leaving a plastic needle protector from a disposable syringe in a patient’s belly due to claims of challenges seeing if the red-pink object was in the patient’s wound. Straight, the director of clinical services made significant efforts to understand the causes, consequences, and appropriate intervention. The director considered getting the patient back to the operating room while also thinking about the implications of the patient living with the needle protector. The dilemma reinforces the need for healthcare leaders to consider alternatives and made decisions based on actions that match ethical principles of beneficence, justice, and non-maleficence.

Communication Approaches Used in the Case

Ethical dilemmas remind healthcare professionals about communication strategies that guide everyone to make the right decisions. Straight, the director of clinical services understood the need for proactive consultations to uncover the causes, consequences, and evidence-based interventions. As a visionary leader, Straight accommodated suggestions and listened keenly to understand point raised by the scrub nurses, operating room supervisor, and the chief of surgery. The willingness to listen allowed the contacted members of the surgical team to describe events that led to the mistake (Dehghani et al., 2022). Straight elicited honest and transparent conversations about the scenario to form informed conclusions about the preferred action steps. The director also understood the sensitive nature of the error and the likelihood of misleading feedback from the Chief of Surgery, hence the decision to ask a hypothetical question. The approach allowed the director to understand severity of the issue and the need for decisions that match a patient’s best interests.

A negative aspect during the communication approach involved failure to engage Cutrite and hold him accountable, considering the role as a general surgeon and more experienced staff. This way, Straight failed to adopt communication strategies appropriate for breaking power distances and overcoming hierarchical constraints when handling sensitive issues (Dehghani et al., 2022). The communication approaches revealed the need for health leaders to be active listeners, to understand the root causes of problems, and make informed decisions that match a patient’s interests (Fischer- Grönlund et al., 2021). The scenario also highlighted the relevance of leaders with the ability to challenge status quo associated with power structures in a hospital.